In the last week, customers of New York's Metropolitan Transportation Authority have had their travel plans affected by a minor collision and a derailment at Jamaica and, today, threats of an Al-Quaeda terrorist attack. So the MTA's press release yesterday announcing "an email and text messaging system that will notify registered customers of planned and unplanned service changes at any of the MTA's family of transportation agencies" is welcome news.
Customers will be able to register on MTA's website to receive alerts about any combination of subway lines, bus routes, rail lines, bridges or tunnels. They can choose to receive them 24/7, or only during a particular time of day or week.
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