Amtrak trains running the Empire Corridor through New York State have a deserved reputation for delays and unsatisfactory accommodations. The Albany Times Union reports that could change for the better over the next two years as three lines using the corridor are put through Amtrak's route performance improvement program.
The lines being discussed are the Adirondack, between New York and Montreal; Empire Service, between New York, Albany-Rensselaer and Niagara Falls, and the Lake Shore Limited between New York, Chicago and Boston. One of the aims is to improve on-time performance, currently around 67 percent. Other ideas being discussed to increase ridership are restored food and beverage service on trains between New York and Albany-Rensselaer and improved car cleaning.
Amtrak has already restored through cars between Boston and Chicago on the Lake Shore in place of across-the-platform transfers at Albany-Rensselaer, and there are track improvements to alleviate bottlenecks in store there.
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